External Rules

In Open Cloud MDM, the Account domain employs a series of externalized rules to ensure effective management and operation of accounts, contracts, and related entities. These rules are designed to streamline various processes, from searching contracts to managing value packages.

Examples for External Rules for the Account Domain

1. Rule for Search Contract: This rule is instrumental in facilitating the search and retrieval of contract information within the system. It ensures that users can efficiently locate specific contract details based on defined criteria.
2. Rule for Evaluating Conditions: This rule plays a critical role in assessing various conditions associated with accounts or contracts. It could include checking compliance with terms and conditions, evaluating eligibility criteria for account services, or other condition-based assessments.
3. Rule for Invoking Suspect Processing for Party Entities: During the addition or updating of Contract transactions, this rule triggers suspect processing for Party entities included in the Contract object hierarchy. Suspect processing is essential for identifying and handling potential discrepancies or anomalies in party-related data.
4. Rule for Retrieving Terms and Conditions of Contract: This rule is designed to fetch the terms and conditions associated with a contract. It includes the capability to resolve terms and conditions that have been overridden, ensuring that the most current and applicable terms are always retrieved.
5. Rule for Determining Whether a Value Package is Broken: In the context of value packages, this rule determines if the integrity of a value package has been compromised, such as when one or more of the bundled products or services no longer meet the stipulated terms and conditions. This could be due to account closures, non-compliance with package requirements, or other factors that invalidate the package.

Significance of These Rules

• Efficiency and Accuracy: These rules enhance the efficiency and accuracy of operations within the Account domain, automating complex processes and ensuring consistent application of business logic.
• Compliance and Integrity: By automating the evaluation of terms, conditions, and other contractual elements, these rules help maintain compliance and integrity across various account-related activities.
• Customer Experience: The effective implementation of these rules contributes to a smoother customer experience, as it allows for faster processing and resolution of account and contract-related inquiries and transactions.
• Risk Management: Particularly with rules like suspect processing and value package integrity checks, the system can proactively manage risks and address potential issues promptly.

The externalized rules in the Account domain of Open Cloud MDM are vital components that streamline various processes, from contract management to maintaining the integrity of value packages. These rules ensure the system operates efficiently, stays compliant with internal and external standards, and provides a robust framework for managing customer accounts and contracts.